FAQ
Everything you might ask before buying.
Straight answers for solo devs, teams, and procurement.
Is AIndex a cloud service?
No — the product runs locally. Only billing, license delivery and docs are hosted.
Does my code leave my machine?
No. Your repo is read and indexed locally.
How does activation work?
Checkout creates a signed license. You install it with one command and paid features unlock locally.
What if my license expires?
AIndex falls back to the free limits until you renew.
Can I buy it once?
Yes — the Lifetime deal is a one-time payment for solo use.
What's the refund policy?
14 days on Pro and Team. See the refund page for renewals, annual plans and Enterprise.
Can my team run it offline?
Yes — Enterprise includes long-lived offline licensing.
What support do I get?
Email on Pro, priority on Team, dedicated rollout on Enterprise.
How do I get help?
Use the support page with your plan, license ID and the command you ran.
Can I share a testimonial?
Yes — after a real install, use the feedback page. Quotes are reviewed before going public.
What ships with each release?
Builds, checksums, a changelog, signed artifacts and a clear rollback path.